Privacy Policy
Last Updated: 24/12/2024
At Porter and Bond Estate Agents, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, https://www.porterandbondestateagents.co.uk/, or interact with us.
1. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, and address.
- Property Details: Information about properties you are selling, buying, or renting.
- Communication Data: Messages or inquiries you send through our website or via email.
- Usage Data: Information about how you use our website, such as IP address, browser type, and browsing history.
- Marketing Preferences: Your preferences for receiving marketing communications from us.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide estate agency services, including property listings, valuations, and advice.
- To respond to your inquiries and provide customer support.
- To process transactions and agreements related to property sales or rentals.
- To send marketing communications where you have consented.
- To improve our website and services.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service providers who assist us in delivering our services (e.g., conveyancers, surveyors).
- Regulatory authorities or law enforcement if required by law.
- Third parties with your consent or as necessary to complete a transaction.
4. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- The right to access your data and obtain a copy.
- The right to correct any inaccuracies.
- The right to request deletion of your data (“right to be forgotten”).
- The right to restrict processing or object to the use of your data.
- The right to data portability.
To exercise any of these rights, please contact us at kevinporter@porterandbondestateagents.co.uk
5. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
6. Cookies
Our website uses cookies to improve your browsing experience and analyze website traffic. For more details, please refer to our Cookie Policy.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.
8. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Porter and Bond Estate Agents
Email: kevinporter@porterandbondestateagents.co.uk